ATM Facility

ATM Services

The Kakinada Co-Operative Bank Ltd has 9 ATMS and a wide network of Automatic Teller Machines (ATMs) designed to cater to your needs. To enhance your experience, the bank has introduced tech products such as the Soft PIN facility for added convenience.

Services Available

1. Balance Enquiry
2. Cash Withdrawals
3. Mini Statements
4. Customers can also take advantage of ATM security features such as instant SMS notifications to track their transactions.

Steps to Withdraw Cash

• Step 1: Insert your card into the slot provided. If the ATM has a dip reader, insert the card into the slot and pull it back. If the ATM has a motorized card reader, your card will be retained till the transaction is completed.
• Step 2: Select your preferred language.
• Step 3: Enter your PIN.
• Step 4: Select your transaction (Fast Cash, Cash Withdrawal, Balance Enquiry, Mini Statement, Change PIN).
• Step 5: Your account will be debited online with the withdrawal amount.
• Step 6: After finishing, collect your card immediately (within 30 seconds) to avoid the ATM retaining it.

Important Notes

1. You can withdraw a minimum of Rs. 100/- to the maximum limit prescribed.
2. If you enter the wrong PIN three times, your card will be blocked for the day.
3. Bank will not be responsible for unauthorised transactions on the card.
4. Uncollected cash left in the tray may be taken by the next person. Bank will not be liable.

Terms & Conditions

1. Bank reserves the right to approve or decline any transaction.
2. Bank may start or stop any ATM/POS services at any time.
3. Bank may change the Terms & Conditions anytime.

Cash Recycler Machine (CRM/CDM) facility

To make banking faster and more convenient, KCTB has installed Cash Recycler Machines (CRM) at Ramarao peta branch With a CRM, you can deposit or withdraw cash without visiting the counter. Cash deposits can be made by entering your 15-digit account number or by using your debit card. For cash withdrawals, a debit/ATM card is required—just like a regular ATM.

 

Simply place your cash in the machine and follow the on-screen instructions for a quick and secure transaction.

 

Key Features

• 1. Accepts and dispenses multiple currency notes at the same time
• 2. Accepts up to 200 currency notes per transaction
• 3. Supported denominations: ₹100and ₹500
• 4. Maximum deposit per transaction: ₹49,900

 

Additional Services Available

Apart from cash deposit and withdrawal, the CRM also allows you to:

• 1. Change your debit card PIN
• 2. Check your account balance
• 3. Get a mini statement

 

Usage Tips

• 1. The Cash Recycler Machine does not accept torn, taped, or mutilated currency notes
• 2. If your PAN is not registered with the bank, you cannot deposit more than ₹49,900
• 3. When entering your account number manually, ensure the 15-digit account number is correct
• 4. Cash deposits are not allowed for inactive accounts
• 5. During cash deposit, the machine automatically counts the notes and displays the

 

denomination-wise breakup and total amount

• Once you confirm the amount shown on the screen, the transaction is completed and a

receipt with the updated account balance is issued

No service charges on loans and deposits.

DEPOSIT INSURANCE AND CREDIT GUARANTEE CORPORATION (DICGC)

The Kakinada Cooperative Town Bank Ltd. is a registered member of the Deposit Insurance and Credit Guarantee Corporation (DICGC).

 

All eligible deposits with our Bank are insured by DICGC up to a maximum of ₹5.00 lakh

per depositor, providing added safety and peace of mind for our customers.

 

The Kakinada Cooperative Town Bank Ltd., is registered with DICGC ( https://www.dicgc.org.in ).

DICGC insures deposit up to Rs.5.00 Lakh per depositor of our Bank.

Fixed Deposits(FD)

A Fixed Deposit with KCTB is a secure and dependable investment option designed to help you grow your savings with assured returns. Choose an interest payout option that suits your financial needs—Monthly, Quarterly, or Yearly—and enjoy peace of mind with guaranteed earnings.

Key Features

1. Safe and reliable investment option
2. Flexible interest pay-out options: Monthly / Quarterly / Yearly
3. Higher returns compared to regular savings accounts
4. Suitable for individuals and institutions

Deposit Period

1. Minimum: 1 Year
2. Maximum: 10 Years

Interest Payment

1. Interest can be paid Monthly, Quarterly, or Yearly, as per customer choice
2. Interest is compounded quarterly
3. Interest payable on maturity
4. Click here to view the latest interest rates (redirect to Interest Rates page)

Deposit Amount

Minimum Deposit: ₹100

• Maximum Deposit: No limit

Premature Withdrawal

• Premature closure is permitted
• A penalty of 1% interest will be applicable on the applicable rate for the tenure completed as on the date of deposit

Additional Benefits

• Loan facility available against Fixed Deposit
• Nomination facility
• DICGC insurance coverage up to ₹5 lakh per customer

 

RECURRING DEPOSITS

A reliable monthly investment tool to plan for your future financial needs. Invest each month a fixed amount for specific period and earn more than regular returns

1.   Deposit Period:

Minimum 1 year & Maximum 10 years.

2.   Interest Payment: (Click hear for interest rates)—redirect to interests page

Quaterly compounding Interest payable on Maturity

3.   Amount of Deposit:

Minimum Amount: ₹ 100/- per month & Maximum Amount: No limit.

4.   Premature Withdrawal:

Allowed with 1% penal interest for the tenure of deposit as on the date of deposit.

5.   Benefits:

Loan against tdr, Nomination facility, Insurance coverage upto 5 lakh per customer

TDS

• The tax on interest earned is deductible in accordance with the provisions of the Income Tax Act 1961.
• 15G/15H is required to be submitted for exemption of TDS

Loans & Advances

At KCTB, we offer a comprehensive range of loan and advance solutions to support your personal, educational, agricultural, and business financial needs. Our loan products are designed with flexible repayment options, transparent processes, and customer-centric service to help you move forward with confidence.

• Click here to view the latest interest rates

Our Loan Products

Gold Loan

Get instant funds by pledging your gold with complete security and convenience. Ideal for short-term personal or business needs.

1. Quick loan processing
2. Safe custody of gold
3. Flexible repayment options
4. Minimal documentation

Gold Loan – Bullet Payment

A convenient gold loan option where the principal amount is repaid at the end of the tenure, making cash-flow management easier.

1. Principal repayment at maturity
2. Flexible interest servicing
3. Secure gold storage
4. Simple loan renewal

Swarnanidhi Overdraft (SNOD)

A flexible overdraft facility against gold that allows you to withdraw funds as per your requirement within the approved limit.

1. Overdraft facility against gold
2. Interest charged only on the utilized amount
3. Easy access to funds
4. Suitable for ongoing financial needs

Housing Loan

Turn your dream of owning a home into reality with KCTB’s Housing Loan, suitable for

purchase, construction, or renovation.

1. Long repayment tenure
2. Affordable EMI structure
3. Transparent loan process
4. Dedicated customer support

Education Loan

Support higher education in India or abroad with our Education Loan, designed to cover academic and related expenses.

1. Covers tuition fees and other educational costs
2. Flexible repayment options
3. Moratorium period available
4. Simple eligibility norms

Vehicle Loan

(Tractors, Cars & Other Vehicles)

Finance your vehicle needs for personal, agricultural, or commercial use with flexible repayment options.

1. Loans for tractors, cars, and other vehicles
2. Quick approval process
3. Convenient repayment tenure
4. Minimal paperwork

Commercial Loan

(Schools, Hospitals & Commercial Complexes)

Customized financing solutions to support infrastructure development and business expansion for commercial establishments.

1. Tailored loan structures
2. Long-term funding options
3. Suitable for institutions and commercial entities
4. Professional financial guidance

Mortgage Loan

Meet your personal or business financial needs by leveraging your residential or commercial property.

1. Loan against property
2. Higher loan eligibility
3. Flexible repayment tenure
4. Secure and transparent process

Secured Overdraft (SOD)

A flexible overdraft facility against approved securities to help manage working capital and short-term funding requirements.

1. Overdraft against secured assets
2. Pay interest only on utilized funds
3. Easy withdrawals and repayments
4. Ideal for business cash-flow management

Member's Welfare Scheme

As a Cooperative Bank, KCTB is committed to the welfare and well-being of its members. In line with the principles of cooperation and as permitted under applicable RBI and Cooperative Societies guidelines, the Bank offers a Members Welfare Scheme to provide financial support and assistance to eligible members.

The scheme is designed to extend limited relief to members and their families during unforeseen or difficult circumstances, subject to the rules approved by the Bank’s Board.

MOBILE BANKING Facility available

The Kakinada Co-Operative Town Bank Ltd., Offers Immediate Payment Service (IMPS), a unique concept of mobile based account to account funds transfer for registered Bank account holders in collaboration with National Payments Corporation of India (NPCI).

Immediate Payment Service is an interbank electronic instant mobile money transfer service through mobile phones. Our IMPS service helps you access your Bank Account and transfer funds instantly.

We enable you to transfer funds from your KCTB account to any other account. The beneficiary account is credited immediately when a fund transfer request is made from your side.

This service is available 24X7, throughout the year. Use IMPS service to transfer funds anytime, from anywhere.

Objectives of IMPS

• To enable bank customers to use mobile instruments as a channel for accessing their bank accounts and remit funds.
• To sub-serve the goal of Reserve Bank of India (RBI) in electronification of retail payments.
• To facilitate mobile payment systems with interoperability across banks and operators.
• To build the foundation for a full range of mobile based Banking services.

Participants for IMPS

• Remitter (Sender)
• Beneficiary (Receiver)
• Banks

Pre-Requisites for Mobile Banking through IMPS

Registration for Remitter:

• Register yourself with the mobile banking service of the bank.
• Get Mobile Money Identifier (MMID) and MPIN from the bank.
• Download application for mobile banking and ensure compatibility.

Registration for Beneficiary:

• Link your mobile number to the account.
• Get Mobile Money Identifier (MMID) from the bank.

Fund transfer / Remittance

Using Account number & IFS Code (P2A)

The IMPS funds transfer has been made possible using Beneficiary account number and IFS code as well, in addition to mobile number and MMID.

Additional information

IFS Code - 11 digit alphanumeric number, available in the user’s cheque book.

KEY POINTS to Remember

• For mobile transactions, authentication is using mobile number & MPIN.

IMMEDIATE PAYMENT SERVICE (IMPS) charges

Transaction Type	Transfer Amount	IMPS CHARGES (Including GST)
IMPS	Rs.1/- to 1,00,000/-	5.9/-
IMPS	Rs.1,00,001/- to 2,00,000/-	17.7/-

IMPS - Customer Awareness

• Do not share your debit card details (Card number, Expiry date & CVV number).
• Do not share any OTP that you receive.
• Do not forward SMS’s to unknown numbers.
• Do not share your net/mobile banking login password.

Ombudsman Contact Details

M. Subba Rao, Accounts Manager
Mobile No: 8008577186
Email Id: msubbarao@kakinadatownbank.com
Nodal Officer, Ramaraopeta, Kakinada

FIU-IND Contact Details

Particulars of FIU-IND Contact Details

Principal Officer Contact Details -
Name: C. Suguna Rao
Mobile No: 9701700111
Email Id: csugunarao@kakinadatownbank.com

Designated Director Contact Details -
Name: Sri Sathi Rama Reddy
Mobile No: 9949133366
Email Id: sramareddy@kakinadatownbank.com

RTGS / NEFT

Transfer funds securely and efficiently through RTGS and NEFT at any KCTB branch.

 

Key Highlights

• 1. Safe and reliable interbank fund transfers
• 2. Available through branch banking channel
• 3. Suitable for high-value and regular transactions
• 4. Transactions processed as per RBI guidelines

 

NEFT / IMPS (Mobile Banking Channel)

Send money anytime, anywhere using NEFT and IMPS through KCTB’s Mobile Banking

services.

 

Features

• 1. 24x7 fund transfers through mobile banking
• 2. Instant credit through IMPS
• 3. Convenient and paperless transactions
• 4. Secure authentication for every transfer

Guidelines & Safety Tips for your RuPay Contactless EMV Debit Card

Personalized Cheque Books

Our bank offers Personalized Cheque Books for Savings Account, Current Account, and Overdraft Account, allowing customers to choose the number of cheque leaves that best suit their needs — secure, convenient, and affordable.

Available Cheque Book Options

• 12 Cheque Leaves – Ideal for customers with minimal cheque usage. Affordable and easy to manage.
• 24 Cheque Leaves – Perfect for regular users who need more flexibility and fewer reorders.

Key Features

• Personalized Printing: Customer name, account number, and bank details printed clearly.
• Bank-Grade Security: Watermark paper, MICR printing, microline text, and anti-fraud features.
• Standardized Layout: Fully compliant with banking and clearing house requirements.
• Durable Binding & Quality Paper: Smooth writing and long-lasting pages.
• Easy Ordering: Request via branch visit or mobile banking (as applicable).

Charges at a Glance

Cheque Book Type	No. of Leaves	Price
Personalized Cheque Book	12 Leaves	₹25
Personalized Cheque Book	24 Leaves	₹50

Charges are inclusive of printing costs.